All-in-one
Platform
Easy, but you’re dependent.
The platform sets the routes and the rules.
Arrivo Smart · Digital channels for businesses and aggregators
New channels. New providers. One connection.
Arrivo Smart connects your business to its digital channels and to providers —yours, ours or both. When something changes, you adjust. You don’t rebuild.
Built in Latin America
Example · a delivery notice
- Your system sends the notice.As always, through your single connection.
- It arrives by RCS.
Your brand · RCS
Your order arrives today at 5 pm. Want to change something? Message us on WhatsApp.
Message us on WhatsApp - Your customer taps and the conversation continues on WhatsApp.On the channel they prefer.
- You see their reply in Arrivo.One conversation, two channels, one connection.
Why Arrivo exists
The way we communicate never stays the same for long.
First came calls. Then SMS. Then messaging apps. Every stage brought other opportunities, other rules and other prices.
The next stage shouldn’t make you start from scratch.
1870 – 1990CallsOne network.→
One voice.
1990 – 2000SMSText reaches→
every pocket.
2000 – 2010SmartphonesApps take over→
the conversation.
TodayAll at onceMore options.
More reach.
More freedom.- SMS
- RCS
- Voice
The problem
Simple or independent. Until now, you had to choose.
The independence of the other. Your companyApp · Store · CRM Your companyApp · Store · CRM Your companyApp · Store · CRM Platform Routes set by the platform Arrivo SmartOne connection Yourskeep your deals Newmore options By regionby country Backupif a route fails Provider AIntegration
Rates · Reports Provider BIntegration
Rates · Reports Provider CIntegration
Rates · Reports Your customers Your customers Your customers
ARRIVO SMART
The ease of one.
The independence of the other.
You integrate once. Behind it, Arrivo runs what you choose —and you can move it whenever you want— without your team carrying the complexity.
Going direct
You negotiate, but you manage it all.
Every contract: another integration, another report.
Being there
Your customer doesn’t care which way. They care that you’re there.
That’s omnichannel: being there at the moment and in the place they prefer.
that’s where you are.
01Preference
Where does your customer prefer to hear from you?
Not being everywhere because it’s trendy —being where they actually are.
- WA
- SMS
- RCS
02Economics
Is there a more cost-effective option?
The most popular option isn’t always the best fit for each message or destination.
- SMS
- RCS
03Continuity
What if something stops working?
That’s designed before the problem, not after.
- !WhatsApp · provider 1unavailable
- +Next: provider 2the number has no WhatsApp
- ✓Delivered by SMS
04Future
What if something better shows up tomorrow?
You add it without redoing what already works.
- RCS
- Whatever comes next
How you adapt
Everything moves. What’s yours stays.
Arrivo absorbs the movement so your operation keeps running as it is.
| What happens | What you do in Arrivo | In your system |
|---|---|---|
| A provider raises its rate | You shift the traffic to another provider | Your process keeps running |
| A route stops delivering | The next step in the plan kicks in on its own | Your process keeps running |
| Your customers prefer WhatsApp | You put it first in the plan | Your process keeps running |
| You start sending to another country | You add the route for that destination | Your process keeps running |
| A market asks to register senders | We work it out with you | Your process keeps running |
| A new channel appears | It joins the plan when it’s available | Your process keeps running |
- 01Add on your termsWhat you already contracted and what we add, together.
- 02No interruptionsIf something goes down, the next step is ready.
- 03Advice from people who know the marketWe help you decide what suits each destination and leave it running.
- 04You decide who runs itWe run it for you, or your team does it in the portal.
Who it’s for
For those who send. For those who resell.
Businesses
Every notice, through the channel that works best.
For brands, fintechs, online stores and apps that send codes, confirmations and reminders to the people who buy from them.
- Verification codes
- Confirmations and reminders
- Promotions, with the recipient’s consent
Aggregators and operators
Sell more than SMS, without building it.
Offer WhatsApp and whatever comes next —under your brand or ours— and manage every account from one panel.
- White label
- Wholesale SMS
- A separate space for each account
How it works
Four steps. Done by you, by us or together.
- 01ConnectYour tools link up once, over API or SMPP.
- 02DefineYou decide what goes first and what comes next, by message type and destination.
- 03SendArrivo delivers each message and, if something fails, takes the next path on its own.
- 04AdjustYou see what arrived, by which route and at what cost —and fine-tune whenever you want.
Who’s behind it
Designed in Latin America, not adapted to it.
Coverage across Latin America. Also for companies outside the region.
Chile is not Mexico, and Mexico is not Peru. For 20 years I watched companies adapt to tools that weren’t made for them. Arrivo is the tool that adapts to them.
Crystal EnriquezFounder & CEO, Arrivo Smart
- 20+ years in business messaging
- At MWC and WWC every year
Book a call.
Tell us what you send and where. We’ll show you how it would work with Arrivo.
Message us on WhatsApp+52 55 2820 4586Or write to sales@arrivosmart.com